FAQ’S – Traders

1.  What are seasons and what is the reason for them?  Seasons are the blocks that our markets are divided into, each season has its own application form, opening and closing dates.  Applications don’t get carried over so makers must apply for each season.  We have done this to allow new makers to join us throughout the year.   

2.  Is payment required all at once.  Yes for each season we will send the dates for your payment to be submitted by.  

3.  What is the Young Maker space?  This is a one free table at certain markets for young makers under the age of 18 years, this space is sponsored by Coulter’s Property in Portobello.  

4.  What is the Crumb’s Maker of the Month?  This is a maker that is highlighted by Crumb”s of Portobello on both theirs and our social media platforms. 

5.  Will there be other events happening during the market? Yes we have creative workshops taking place on the stage of the Portobello Town Hall.  We have the capacity to facilitate four workshops at the market, two workshops in the morning and two in the afternoon.  11.00am – 1.00pm and 2.00pm -4.00pm for up to 8 attendees per workshop.  The workshops are hosted on the stage up a small flight of stairs.  We will also at times have live music, choir performances and other creatives joining us.  

6.  Do we offer discounts for multiple bookings?  No we don’t offer this option.  

7.  How many attendees can be at each table?  Maximum of two people per table. 

8. Do we offer tables and chairs?  Yes we use standard 180cm x 90cm tables and we have chairs available which are part of your table booking. 

9. What are the arrival time, the set up period and packing up time?  We don’t allow makers access to any markets until we are open for setup. Setup time starts one hour before the market opens to the public. All traders must arrive at least 30 minutes before the market opens to the public. You will not be allowed to trade if you arrive later than 30 minutes before the market opening to the public. Packing up is one hour from the time market closes to the public. Please also read individual venue booking info. 

10.  Do the venue’s have WIFi?  Portobello Town Hall does not have WIFI, Greyfriars Hall and St Giles Cathedral both do WIFI.  We will share details on how to access WIFI at start of each market. 

11.  Do we provide power points for each maker.  No we advise that all table displays are able to be set up without access to power.

12.  Do we allow table sharing? No we don’t allow this.  Every maker should have their own application and table, 

13.  How should makers accept payments? Makers manage their own sales which can be both cash and card. 

14.  Do we provide tablecloths?  We provide a tablecloth for the Young Makers.  Greyfriars Hall provide plain white tablecloths.  All other venues please bring your own tablecloth.   

15.  What parking is available?  All venues have limited parking on the street, we have some parking options available at Greyfriars Hall which will be sent with confirmation of your booking.

16.  Where are the market dates listed?  All our market dates are noted on the market tab on our website.  If we have any new dates or venues we will update. 

17.  What is your newsletter?  This is our monthly news that we share over and above our social media platforms.

18.  Do we provide hanging rails or print browsers?  No this is to be provided by the maker if required and must be discussed with management to ensure space is available. 

19.  Are our markets accessible? Yes, but please double check with us if any concerns.   

20. Are toilets available? Yes.  

21.  Are refreshments available?  Portobello Town Hall, we have our own resident coffee trader in attendance and Greyfriars Hall is part of Virgin Hotels. St Giles does not have onsite refreshments and you are not allowed to bring in any hot drinks.

22.  Can we leave early?  If you happen to sell out or need to leave for an emergency please discuss with management.  Any makers leaving without prior discussion with management will have all future bookings cancelled with no refunds.   

23.  How is footfall counted?  Each customer is counted with a counter at each market.

24.  What is the current footfall for each market?  Portobello Town Hall has grown each month, our first market in June had 400 in footfall ending with over 1000 in December.  Greyfriars Hall we had over 580 for the March market.  St Giles is a new venue.  

25.  What is the cost of the table?  Season Two and Three – Portobello Town Hall £60.00 and Greyfriars Hall is £100.00.  St Giles is £130.00 per day.

26.  Do we have waiting lists?  Yes we have a list of all makers who have applied for markets to offer any last minute availability.

27.  Do we share the floorplan before markets? No this is not available to makers, if wish to be next to another maker please confirm with us.  Makers business names will be on tables for your arrival.  

28. Who will be managing the market on market day?  Each market will be managed by the owner or staff. 

29.  Do we have to apply for all dates? No just apply for the ones that you are interested in.

30. What is the CANVA image?  We provide as story image for maker / traders to share to their own socials that you are attending our markets.  THIS IS REQUIRED to be used by ALL Makers.

30.  How do we contact Support The Makers?  Please use the Contact Us form or email us at suppthemakers@gmail.com 

31.  Access to the venues – Access to Portobello Town Hall is either via the main entrance (steps) or via side entrance (step free ramp) of the building both accessed from Portobello High Street.  St Giles Cathedral (we will share access in due course). Access to Greyfriars Hall is through the main entrance on the Cowgate opposite Cowgatehead Road (few steps), step free access is through Eve Restaurant).