Terms & Conditions

SUPPORT THE MAKERS MARKETS – TERMS AND CONDITIONS

TABLE FEE  – All table fees are due at the time of booking, and these are non-refundable. Your booking is ONLY confirmed once full payment has been received. 

SOCIAL MEDIA – All makers will be required to share the event with story image provided to their own social media pages to highlight that they are attending the markets.

CANCELLATION POLICY – We will always contact makers if the market is cancelled due to inclement weather or other circumstances.

If maker is wishing to cancel, please contact Support The Makers, we will endeavour to sell the space on to recoup the fee.  In this case, any refunds or credits are done so at the discretion of Support The Makers and ONLY if we have been able to fil the space.  

DISMISSAL – Support The Makers reserves the right to dismiss any makers that have deviated from our Terms & Conditions. 

TRADING TIMES –Please note the trading times for each of our events and that all makers should be ready to trade before the start of each event.  We will not accept any late makers to a market once trading has started.  If you need to leave for an emergency this must be discussed with event organiser. Any makers who leave early without any discussion with Support The Makers will not be accepted to any future events. 

SETTING UP – Makers are not permitted inside until event organisers have confirmed floorplan. 

Makers should unload as quickly as possible to avoid congestion then move their car to nearby parking areas.

Please be aware of local parking rules, especially when loading and unloading.  Support The Makers will not be responsible for any parking tickets or travel expenses received at any time.

All floor plans will be set up by the organisers and makers names will be on tables.   All tables will be set up before you arrive.  Positioning of tables is at the discretion of Support The Makers.  The allocation is designed for the overall benefit of the market and is final.

PARKING – You cannot at any time park on any pavements (even for loading/unloading).  Any maker doing so will not be allowed to trade. We must be considerate and keep the pavements always clear.

Please familiarize yourself with the local parking restrictions before the market or event. 

DISPLAY & TABLES – We will provide all makers with a standard table 190cm x 80cm which is included in the cost.  Chairs are also available for all makers.  

Rails and print racks – If you are planning on bringing a clothes rail, please confirm this with your application.

Power and Wifi – not all our venues have these available so please ensure that you have taken this into account and are able to trade without these. 

It is the responsibility of the makers to ensure their stall always looks attractive.  This could include a nice tablecloth, some bunting, a banner, display boxes, etc.

All display items must be positioned within your stall area and must not obstruct your own or pedestrian access to walkways.

Please don’t bring any extra tables or use any extra tables that may be available.  We need to ensure that all makers have the same trading space.

Please note, we are not permitted to stick anything to the walls of the of the venue.  We reserve the right to ask you to move any attachments/equipment if it will cause damage to any of our equipment and any damage caused will be billed to the stallholder.

STAFFING ON STALLS – Stalls must always be staffed for the full duration of the market. We will allow for 2 people maximum per stall and we will require full names of those attending for our attendance register. 

Makers should be on their stall by opening times and not leave until the end of the event.

If you are lucky enough to sell out early, please display a sold-out notification, apologising to customers.

PRODUCTS & LABELLING – Only produce detailed on your application may be sold on your stall.

Organic Producers must display a certificate from one of the recognised governing bodies.

All products should have a price tag or price list on display.

RUBBISH – It is the responsibility of the maker to ensure all rubbish is bagged up and taken away.  Makers must also ensure their stall area is left clean with no rubbish.  If anyone continually leaves a mess or their rubbish, then we reserve the right to implement a clean-up charge.

ALCOHOL & SMOKING – Makers selling alcohol are responsible for arranging their own liquor license with the City of Edinburgh Council. The maker also needs a personal license and must display the correct signage regarding age.

Support The Makers operates with a strict no smoking and drinking policy. 

Makers and their staff are prohibited from smoking or drinking alcohol on the stall.  This includes e-cigarettes and vaping devices.

SECURITY – We strongly recommend that you obtain a money belt or have your money in zipped pockets to keep your money safe.

LEGISTLATION – It is the responsibility of the maker to ensure that relevant legislation for the goods offered for sale is complied with.  If you need advice on this, please contact your local trading standards department.

INSURANCE – It is a requirement for all makers to possess public liability insurance. 

*** It is the responsibility of the MAKER to always adhere to these Terms & Conditions. ***

 Support The Makers reserves the right to amend these Terms and Conditions at any time.