Support the Makers Markets – Terms and Conditions

Table Fee

  • All table fees are due at the time of booking and are non-refundable. Your booking is ONLY confirmed once full payment has been received.   

Social Media

  • All makers are required to share the event using the provided image from the social media templates available here.
  • When mentioning the name of the market please ensure to use the MARKET NAME given in email confirmation. 

Cancellation Policy

  • We will contact makers if the market is cancelled due to inclement weather or any other circumstances. 
  • If a maker can no longer attend, they must inform Support the Makers as soon as possible.  Support the Makers will endeavour to fill the space from the waitlist.   
  • If the space cannot be filled, no refund will be issued.  
  • If the space can be filled, a 75% refund will be issued. 

Dismissal

  • Support The Makers reserves the right to dismiss any makers who deviate from our Terms & Conditions.

Trading Times

  • Please note the trading times for all our markets and events are noted on the Makers Market page.

Setting Up

  • Portobello Town Hall makers can arrive from 9.30am and at St Giles Cathedral is 9.00am.  Makers are not permitted inside until event organisers have confirmed the floor plan. 
  • Makers must be present and have all their stock inside 30 minutes before the market starts, otherwise, their space will be forfeited. 
  • Unload quickly to avoid congestion and move your car to nearby parking areas. 
  • Be aware of local parking rules, especially when loading and unloading. Support The Makers is not responsible for any parking tickets or travel expenses. 
  • Support The Makers will allocate each table and makers names will be noted on each table, floor plans are not shared in advance. 

Packing Up

  • Makers are not allowed to start packing up before the end of trading times, 
  • If you need to leave for an emergency, discuss this with the event organiser.  
  • Makers who leave early will forfeit their attendance at all future events and no refunds will be issued, 
  • Makers must be finished packing up and leave the venue within the time scales given, Portobello Town Hal is 5.00pm and St Giles Cathedral is 6.30pm. 

Parking

  • Do not park on pavements at any time, even for loading or unloading.  Violaters will not be allowed to trade, please familiarise yourself with local parking restrictions before the market.  

Display & Tables

  • We provide a standard table (180cm x 90cm) and chairs. 
  • Additional space for rails, print browsers etc must be agreed by Support the Makers before a market, 
  • Not all venues have WIFI, power so please ensure you can trade without these. 
  • Ensure that your table looks attractive with a tablecloth banners etc, 
  • Keep walkways within your table area clear.  
  • Do not bring any additional tables or use any that are surplus unless agreed with Support The Makers. 
  • Do not stick anything to the walls of the venue, we may ask you to move any attachments or equipment that can cause damage to the venue.  Any damage caused will be billed to the maker. 

Staffing on Stalls

  • Stalls must be staffed for the full duration of the market, with a maximum of 2 people per stall allowed.   
  • Makers should trade for opening times. 
  • If you sell out early, please display a SOLD out sign for customers. 

Products & Labelling

  • Only products that have been approved on your application may be sold at your stall,   
  • Organic producers must display certificate from the recognised body. 
  • Alcohol and food producers must display any required certificates. 

Rubbish

  • Makers must bag and take away all rubbish at the end of the market ensuring that your area is left clean.  Repeat offenders may incur a clean-up charge. 

Alcohol & Smoking

  • Makers selling alcohol must arrange their own licence from the local authority and ensure that display of correct signage is available in terms of age limits. 
  • Support the Makers has a strict no smoking and no drinking policy in our markets.   

Security

  • We would recommend using a money belt or keeping money in zipped pockets for safety. 

Legislation

  • Makers much comply with all the relevant legislation for the goods offered for sale. Contact your local trading standards for any advice if needed. 

Insurance

  • All makers must have public liability insurance.

Adherence

  • It is the responsibility of the makers to always adhere to the Terms and Conditions. 
  • Support the Makers has the right to amend these Terms and Conditions at any time.